Privacy Policy for Ultimate Crafter Ltd

1. Introduction

At Ultimate Crafter Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our handmade items.

2. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, and postal address.

Payment Information: Credit/debit card details or other payment information.

Order Information: Details of your orders, including products purchased and delivery address.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. How We Use Your Information

We use your information in the following ways:

To process and fulfill your orders.

To communicate with you about your orders, including sending order confirmations and shipping notifications.

To manage your account and provide customer support.

To improve our website and services.

To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

Access the personal information we hold about you.

Request the correction of inaccurate or incomplete information.

Request the deletion of your personal information.

Object to the processing of your personal information.

Request the restriction of processing your personal information.

Request the transfer of your personal information to another party.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at enquiries@ultimatecrafter.co.uk