Returns Policy for Ultimate Crafter

7-day return window for damaged items only

Customer is responsible for return shipping costs

Sale items, promotional items, clearance items are not eligible.

Any personalised items are not eligible for return or refund

All items should be returned in there original packaging with a tracking delivery service.

Any agreed refund will automatically be applied to the original credit card or method of payment.  There is often some processing time before a refund is processed.