Terms and Conditions for Ultimate Crafter Ltd

1. Introduction

Welcome to Ultimate Crafter Ltd. These terms and conditions outline the rules and regulations for the use of our website and the sale of our handmade items.

2. General

By accessing this website and purchasing our products, you accept these terms and conditions in full. Do not continue to use Ultimate Crafter Ltd's website if you do not accept all of the terms and conditions stated on this page.

3. Products

All products are handmade and may vary slightly from the images shown on the website. We strive to ensure that all product descriptions and prices are accurate, but errors may occur. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time. Payment must be made in full at the time of ordering. We accept All payment methods as listed on the payment page.

5. Shipping and Delivery

We aim to dispatch all orders as soon as possible. Delivery times may vary depending on your location. We are not responsible for delays caused by postal services. Shipping costs are calculated at checkout and are non-refundable.

6. Returns and Refunds

If your items arrive damaged, you may return it within 7 days of receipt. Items must be returned in their original condition. Custom or personalized orders cannot be returned unless they arrive damaged or defective. Please contact us at enquiries@ultimatecrafter.co.uk before returning any items.

7. Liability

We are not liable for any indirect, special, or consequential damages arising out of or in connection with the use of our products or website. Our liability is limited to the purchase price of the product.

8. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms and conditions